Verify the Brother machine is powered on and there are no errors If the machine’s display hereinafter called LCD is blank, then the Brother machine is not powered on or is in sleep mode. Very helpful Helpful Not helpful. If the scanner icon of your Brother machine does not exist there, you need to install the scanner driver. If you receive firewall-related notifications, we recommend temporarily changing the security settings on your computer to establish the connection. Please note this form is used for feedback only.
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For Windows It’s possible that the network setting for the scanner driver is incorrect. To use the network scanning feature, you need scannef configure your Brother machine in the peer-to-peer network environment. If an IP Address conflict occurs, please consult a network administrator to get a correct IP address.
See the instructions provided with your firewall software for information on how to add the following network ports: When finished, make sure to turn the firewall on again. Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating 8885cw.
How does the information on this page help you?
Go to the Manuals section. If you are using a firewall other than Windows Firewall or Windows Firewall is off, you may receive a message warning you that the firewall acanner block network communication. Open scanner list and check the scanner icon of your Brother machine exists there. If your question was not answered, have you checked other FAQs? Go to the Contact Us section.
If a Firewall on your computer is active, it may be rejecting the necessary network connection needed for the network scanning software to operate properly. It’s possible that the network setting for the scanner driver is incorrect. If you receive firewall-related notifications, we recommend temporarily changing the security settings on your computer to establish the connection.
If the scanner icon of your Brother machine does not exist there, you need to install the scanner driver.
In a network shared environment, the scanning feature works from a server PC, but does not work from client PCs. Press a button on the machine to see if it wakes from sleep mode.
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If the feature works properly after disabling the Firewall, this means the Firewall on your computer is rejecting the necessary network connection. If you still have trouble with your network connection, add UDP port and If you can not print the test page, refer to “I cannot print from my computer via network.
I can print but cannot scan via network. Very helpful Helpful Not helpful.
Scan a network in seconds
See the instructions provided with your firewall software for information on how to add the following network ports:.
Brother will not take any responsibility for any consequences of disabling the firewall. If you are unable to power on the machine, then this solution does not apply.
For network scanning, add UDP port Have you checked the manuals? If it does not, then verify that it is plugged into a working outlet and any power switches are turned to the ON position. The installation instructions are available on the download page. Follow the steps below to resolve the issue: Obtain the machine’s Boot Method setting using the Network Configuration report you printed earlier.
To help us improve our support, please provide your feedback below. If you need further assistance, please contact Brother customer service: Please note this form is used for feedback only. In this case, Brother recommends you either disable the Firewall on your computer whenever you need to network scan using the scan key or leave the Firewall enabled and adjust the Firewall settings.