Oct 31 2020

Perform the steps in order until you hear sound from the speakers. We were unable to retrieve the list of drivers for your product. Operating System – Windows 7, Windows 8, Windows 8. If you have a question create a new topic by clicking here and select the appropriate board. The Virtual Agent is currently unavailable. Asia Pacific and Oceania.

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Message 1 of 4. No software or drivers are available for this product with the selected operating system. This topic has been archived. HP encountered an error while trying to scan your product.

Asia Pacific and Oceania.

HP Compaq nx Notebook PC – Driver Downloads | HP® Customer Support

Perform the steps in order until you hear sound from the speakers. The methods mentioned in the above link fix several sound failures. Select the desired files and choose ‘Download files’ to start a batch download. Not sure which drivers to choose?

HP Customer Support – Software and Driver Downloads

Drivers may be in development so please check back at a later date or visit the product homepage. Information and links in this thread may no longer be available or relevant. How does HP install software and gather data? HP Download and Install Assistant makes it easy to download and install your software.


Choose ‘Refresh’ to update the list. There are several reasons that you may not hear sound coming from your notebook PC.

Message 2 of 4. By using this site, you accept the Terms of Use and Rules of Participation. All forum topics Previous Topic Next Topic. HP is compiling your results. HP Download and Install Assistant. The Notebook has problem booting and the OS was reinstalled.

Message 3 of 4. Is my Windows version bit or bit? Select your desired files and a list of links will be sent by email. Please verify your product is powered on and connected, then try again in a few minutes. I understand that you are unable to hear sound after reinstalling Windows XP. Email list of drivers. This could take up to 3 minutes, depending on your computer and connection speed. The XP is Professional edition. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.


Thank you for your ahdio. The installed driver looks okay from the Device Manager, but still no sound at all. The list of all available drivers for your product is shown above.

Message 4 of 4. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.